Terms And Conditions
Information Collection & Use
At Cleanar.pk, we collect and use personal information only when necessary to provide you with a smooth, secure, and reliable shopping experience. Your data is handled responsibly and in accordance with applicable laws.
We may use your personal information for the following purposes:
- To process and fulfill your orders, including delivery and payment verification
- To provide order updates and delivery notifications via SMS or other communication channels
- To send you promotional offers, newsletters, and updates (only if you have opted in)
- To contact you regarding any issues related to your order or delivery
- To respond to your inquiries and inform you about updates to our services
- To manage promotions, contests, or giveaways, including notifying winners
- To manage your customer account and carry out necessary verification checks
- To prevent fraud and ensure secure transactions
- To analyze purchasing behavior in order to improve our products, services, and marketing relevance
- To verify legal eligibility for online shopping, where required
We retain your personal information only for as long as necessary to fulfill our services or comply with legal and regulatory requirements. In certain cases, data may be retained longer where required by law or due to an ongoing business relationship. Once no longer needed, your data is securely deleted.
Non-personal data may be collected for analytical, statistical, and operational purposes, including improving website performance and customer experience. CLEANAR does not sell or rent your personal information to third-party marketing companies.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate, incomplete, or outdated information
- Request deletion of your personal data, subject to legal or contractual obligations
For any requests related to your personal data, you may contact our customer support team through our official channels.